Privacy Policy
Effective Date: 01st Jan’2025
Thank you for choosing Raqmanah Al Arabia. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and digital transformation services. This policy is governed by the applicable laws and regulations of the Kingdom of Saudi Arabia, including the Personal Data Protection Law (PDPL).
1. Information We Collect
1.1 Personal Information:
When you interact with our website or services, we may collect personal data such as your name, email address, contact details, job title, organization name, and any other information you voluntarily provide.
1.2 Automatically Collected Information:
We may automatically gather certain technical data such as your IP address, browser type, device identifiers, and website usage behavior. This information helps us improve user experience, enhance platform security, and optimize service delivery.
2. How We Use Your Information
2.1 Service-Specific Terms:
Please note that separate Terms of Use apply to specific digital transformation services offered by Raqmanah Al Arabia, including data analytics, automation, and enterprise solutions. These terms govern your use of such services, including rights, obligations, and data processing guidelines. This Privacy Policy focuses on general data handling through our website and related services and should be read alongside any service-specific terms.
2.2 Service Enhancement:
We analyze usage patterns and user behavior to refine our services, develop new features, and personalize your experience.
2.3 Communication:
We may use your contact details to respond to inquiries, send important service-related notifications, or provide you with marketing updates (where permitted by law or with your explicit consent).
3. Information Sharing and Disclosure
3.1 Third-Party Service Providers:
We may share your information with trusted third parties who help us operate and maintain our services. These partners are contractually obligated to use your data solely for the agreed purpose and to safeguard it in compliance with legal standards.
3.2 Legal Obligations:
We may disclose your data when required by Saudi law or to respond to legal processes, protect our legal rights, prevent fraud, or ensure user safety.
4. Data Security
4.1
Raqmanah Al Arabia uses industry-standard security protocols and technologies to protect your data from unauthorized access, alteration, or loss. We regularly review and update our practices to remain compliant with the PDPL.
5. Your Choices and Rights
5.1 Opt-Out:
You may opt out of receiving marketing communications at any time by using the unsubscribe link in our emails.
5.2 Access and Correction:
You have the right to request access to your personal information and ask for corrections or deletions where appropriate. To exercise these rights, contact us using the details provided below.
6. Children’s Privacy
6.1
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately so we can remove it.
7. Changes to This Policy
7.1
We may revise this Privacy Policy from time to time. Updates will be posted on this page with the revised “Effective Date.” We encourage you to review this page periodically to stay informed.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Raqmanah Al Arabia
Jeddah, Kingdom of Saudi Arabia
📧 Email: sales@raccit.co